Refund Policy

Refunds for Livings subscriptions and in-app packages are handled in accordance with the conditions below. All refund requests will be reviewed based on App Store guidelines and actual usage records.

1. Unused Package Requirement

A refund may be requested only if the purchased package is completely unused.
This means:

• No full or partial usage of the package, and
• No service, feature, or benefit under the package has been accessed, activated, or consumed.

2. Validity Period Conditions

To qualify for a refund through the App Store:

• The unused package must have a minimum of 10 days remaining before expiry, and
• At least 24 hours must still be available before the package's expiration time.

3. Mandatory Deductions

All approved refunds will be issued after deducting applicable taxes, bank processing charges, and service fees.
These mandatory deductions collectively equal 25% of the total refundable amount.

Note

All refunds for App Store purchases are processed through Apple's official refund system, and processing time may vary based on Apple's policies.