DMCA
1. DMCA POLICY (Digital Millennium Copyright Act)
Last Updated: December 8, 2024
Livings respects intellectual property rights and complies with DMCA requirements. If you believe any content posted on Livings infringes your copyright, you may submit a formal DMCA notice.
1.1 What to Include in a DMCA Notice
Your notice must include:
- Your full legal name
- Contact email
- A description of copyrighted content
- URL where the infringing content appears
- A statement of good-faith belief
- A statement of accuracy under penalty of perjury
- Your physical or digital signature
Send DMCA requests to:
dmca@livings.pk
1.2 Removal Process
The content will be temporarily removed.
The user will be notified.
A counter-notice may be submitted by the user.
1.3 Counter-Notice Requirements
If you believe your content was removed unfairly, send:
Your identity
Statement that removal was a mistake
Consent to jurisdiction
Email counter-notice to:
dmca@livings.pk
2. INTELLECTUAL PROPERTY RIGHTS POLICY (IPR Policy)
All content on Livings — including logos, design, layout, workflow, images, tools, and code — belongs to Livings Pvt. Ltd.
Users may not:
- Copy
- Distribute
- Reverse engineer
- Clone
- Sell
- Re-upload system-generated branding content
Users retain ownership of their uploaded photos, documents, company branding materials, skill profiles, and listings, but grant Livings a limited use license for display within the platform.
Violations may result in:
Account suspension
Content removal
Legal action
3. COMMUNITY GUIDELINES
Livings is a respectful and safe platform. Users must follow these rules:
3.1 Be Honest
No fake listings
No fake identities
No false hotel or property claims
3.2 Be Respectful
No harassment
No bullying
No abusive messages
3.3 No Illegal Activity
Prohibited:
- Fraud
- Money laundering
- Hate speech
- Uploading stolen or copyrighted material
- Offering illegal services
3.4 High-Quality Listings
Users must share:
Clear photos
Accurate details
True pricing
3.5 No Spam
No excessive posting
No mass advertising
No irrelevant comments or messages
Repeated violations lead to termination.
4. HOTEL PARTNER POLICY
This policy applies to hotels, villas, farmhouses, apartments, and short-stay hosts listed on Livings.
4.1 Requirements
Hotel partners must provide:
- Accurate room details
- Real photos
- Real-time availability
- Correct pricing
- Valid licenses where applicable
4.2 Partner Responsibilities
You must:
- Honor confirmed bookings
- Provide clean and safe accommodation
- Avoid overbooking
- Maintain truthful information
4.3 Payments
Payments are released after guest check-in (depending on contract).
Cancellations follow Livings' refund rules.
4.4 Violations
Livings may remove partners for:
- Repeated complaints
- Fake listings
- Misleading photos
- Low-quality service
5. REAL ESTATE AGENT POLICY
This applies to all agents listing properties on Livings.
5.1 Requirements
Agents must:
- Provide correct market information
- Upload real photos
- Avoid misleading pricing
- Respect client privacy
5.2 Documentation
Agents must upload ownership proof if asked, such as:
Registry copy
Allotment letter
Token/Agreement (optional)
5.3 Prohibited Actions
Not allowed:
- Fake inventory
- Misrepresentation
- Unverified claims
- Illegal commissions
5.4 Violations
Property agents may be suspended for:
- Customer fraud
- Fake listings
- Harassment
- Misleading marketing
6. SKILLS PROVIDER POLICY (Freelancers & Service Providers)
For users offering skills such as:
- Graphic design
- Web development
- Photography
- Consultancy
- Repair services
- Any professional/creative services
6.1 Requirements
Providers must:
- Upload accurate skills
- Provide real work samples
- Deliver promised services
- Maintain professionalism
6.2 Payments
Payments depend on chosen package
Disputes must be settled mutually
Livings is not liable for third-party disputes
6.3 Prohibited
- Fake portfolios
- Fake reviews
- Spam messaging
- Offensive content
7. COMPANY BRANDING GUIDELINES
For businesses purchasing branding services through Livings:
7.1 Requirements
Provide:
- Real company information
- Verified logo (if applicable)
- Correct contact details
- Accurate product/service descriptions
7.2 Deliverables
Livings may offer:
Branding templates
Company profile writing
Digital presence setup
Social branding assistance
7.3 Restrictions
Users may not:
- Redistribute branded templates commercially
- Claim Livings-generated content as their own original design
- Resell branding materials without permission
8. APP STORE SUMMARY POLICIES (Short Version – Apple Required)
These summaries appear in App Store metadata.
Privacy Summary
Livings collect basic user information, location, device data, and service-related content to offer hotel booking, real estate, skills, and branding features. Data is protected with encryption and never sold to third parties.
Refund Summary
Refunds are allowed for unused packages with 10 days remaining and minimum 24 hours before expiry. 25% is deducted as fees and taxes.
Terms Summary
Users must provide accurate information, avoid fake listings, and follow community guidelines. Violations may result in account suspension.